Our Contract
Welcome to dx.com.pk. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from our online store.
By accessing this website and placing an order, you assume you accept these terms and conditions. Do not continue to use dx.com.pk if you do not agree to take all of the terms and conditions stated on this page.
1. General Overview
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Acceptance: By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
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Updates: We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
2. Products and Information
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Product Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate.
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Modifications: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice.
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Availability: All orders are subject to product availability. If an item is out of stock after you have placed an order, we will notify you and refund the amount (if paid) or offer an alternative.
3. Orders and Billing
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Right to Refuse: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
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Accuracy of Info: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
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Payment: We accept [Cash on Delivery, Credit Cards, Bank Transfer, JazzCash/Easypaisa]. You agree to pay the full amount for the products and any applicable shipping fees.
4. Shipping and Delivery
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Delivery Timeline: We aim to deliver orders within [3 to 5] working days. However, delivery times are estimates and commence from the date of shipping, rather than the date of order.
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Shipping Costs: Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order.
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Delays: dx.com.pk is not responsible for delays caused by the courier service, strikes, weather conditions, or other unforeseen circumstances.
5. Returns and Refunds
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Return Period: You may return items within [7 days] of delivery if the product is damaged, defective, or incorrect.
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Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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Non-Returnable Items: [List any items that cannot be returned, e.g., Undergarments, Cosmetics, Sale Items].
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Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [7-10] business days. Note that shipping costs are non-refundable.
6. User Accounts
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If you create an account on dx.com.pk, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
7. Limitation of Liability
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dx.com.pk shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of the use of the website or the products sold.
8. Governing Law
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These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Pakistan.
9. Contact Information
Questions about the Terms and Conditions should be sent to us at:
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Email: info@dx.com.pk
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Phone: 0321-3365007 , 0320 111 1161